Privacy Policy
This
Policy describes the ways in which the company collects and uses information
about you when you play the company’s product which accessed via Apple’s ‘App
Store’, Google Play, Windows Phone, Blackberry World and Amazon AppStore for
Android.
If you have any queries about this Policy, please contact the
company using our contact details below.
Who this Policy applies to:
By
downloading and/or accessing any of the company’s product you agree to be bound
by this Policy in respect of the information collected about you. The company
may change this Policy at any time. If we make material changes to the Policy
we will notify you prior to such change. If you do not want to consent to the
changes in the Policy you should stop using the company’s product. Subject to
such notification, the company shall deem your continued use of the company’s
product as indicating your consent to the processing of personal data described
in this Policy, including such changes. This Policy applies to people who use
the company’s product and people who make complaints to us by email.
Information the company collects and uses
if you contact us or make complaints:
When
the company receives complaints by email it files any relevant document and may
retain details of the complainant and other individuals identified in the
complaint. The company will only use this information to process the complaint
and to check on the company product’s services and staff. Subject to mandatory
law, the company shall retain information in relation to a complaint for 7
years after its closure, in a secure environment and access to it will be
restricted on a ‘need to know’ basis.
Information the company collects when you
use the company’s products:
The
company may collect the following information when you use the products:if you
sign into one of the products through a social network the company may be able
to access certain information about you through that Social Network. For
example on Facebook, your Facebook ID, information relating to your friends,
profile picture, gender, language, geo-location or the device you are using.
The company will only access information which you have agreed to make
available as part of your membership of such social networks. You can change
what information the company can access by changing your privacy features on
your social networks; Information in relation to your purchases within the products,
these are handled through the platform on which you purchased the product or
other payment processors (e.g. the Apple App Store, Google Play, Amazon
AppStore). The company does not retain any card or payment details. The company
does keep a record of your purchases and your aggregate spending; and your
Unique Device Identifier or a record of the internet browser which you are
using when you use the product. This may provide the product with an
approximate location as to where you are using the product and on what device.
How we uses information collected from you
when you use the products:
The
company may use the information it collects from you described in paragraph 3
above to: tweak, tune and facilitate the improvement of the product and your
experience of the product; provide advertising within the product which is more
relevant to you (for example, which is based on your location and information
made available through your social networks); allow you to partake in the
product as social games, for example if you wish to play as part of a ‘Team’.
Your information (for example your Apple Game Centre Name, your name and photo
from social networking platforms or any ID which you have given us) may be
shared with other players and within your social networks. You may also share
elements of your performance or participation in the product with other players
and your social networks and invite other people to play with you; complete
your transactions in respect of your purchases within the product; provide technical
support in relation to player enquiries and troubleshooting; prevent fraud or
illegal activities; share this information with the following third parties for
the following purposes: any third party, such as group companies, processing
data on behalf of the company; The company’s online partners to serve adverts
within the product. The company may share your anonymized Unique Device
Identifier and other relevant data with you with its partners to ensure that
the ads you receive are relevant to you; your social networks (including
Facebook), who may combine this information with other information they hold
about you – you should refer to your social network’s privacy policy to see how
they will use this information; any third party, in relation to the sale of
some or all business, or its assets, or as part of any business restructuring
or reorganization. The company will take steps with the aim of ensuring that
your privacy rights continue to be protected; data aggregators and service
providers as part of an analysis of player metrics or sales performance and as
further described in paragraph 9; or law enforcement agencies in compliance
with law enforcement.
Links to third party websites and third
party adverts:
The
company is not responsible for the privacy policies and practices of other
sites even if you access them using links from the product, adverts in the
product or from adverts on a webpage when you are using the product. We
recommends that you check the policy of each site you visit and contact its
owner or operator if you have any concerns or questions. In addition, if you
link to the product from a third party site or via a social network (e.g.
Twitter, Facebook), the company is not responsible for the privacy policies and
practices of the owners or operators of that third party site and recommend
that you check the policy of that third party site and contact its owner or
operator if you have any concerns or questions.
Security:
The
company has implemented technology and policies to safeguard your privacy and
personal data from unauthorized access and improper use. You may also change
your account settings on your social networks (e.g. Facebook) to prevent both
us and third parties seeing information in relation to you.
The company’s policy towards children under
13:
If
you are under 13 years of age or a minor in your country of residence, you need
your legal guardian's permission to use or access the product. The company’s
product is intended for audiences aged 13 and above. However, the content of
the product has been rated by Apple as being acceptable for ages 4 and above.
The company does not request, seek or track the age of its players and so any
individual who has access to a device of any age may play our game and, if
unsupervised, make purchases without the device owner’s permission. If as a
parent or guardian of an under 13 or a minor, you have any concerns about our
Policy or you have experienced issues with purchases been made using your
device without your permission please contact us. Please note that it is the
platform providers (e.g. the Apple App Store, Google Play etc.) not the company
who control the payment process for in app purchases. Thus, any queries or
application for refunds should be made directly to the platform provider. However,
should you wish to contact us we would be more than happy to discuss any query
you have with you. Information on how to complain about purchases can normally
be found within invoices from platform providers.
Contact
If
at any time you would like to contact the company about your views on this
Policy or any enquiry relating to your personal information you can do so by
sending an email to us.
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